Warranty

Workmanship Warranty

StairMatch warrants that products are free from manufacturing defects in workmanship at the time of shipment. If a product arrives with a manufacturing defect, StairMatch will, at its discretion, replace the defective product or issue a refund. Warranty claims must be submitted within [X] days of delivery with photos and order information.

[Warranty period to be finalized with legal review.]

Product Compatibility

StairMatch makes every reasonable effort to match stair nosing to the customer's flooring based on the brand, color name, and SKU provided. However, due to manufacturing variations, dye lot differences, and aging of installed flooring, StairMatch does not guarantee an exact color or texture match. The customer is responsible for reviewing compatibility information and confirming suitability before installation.

Installation Responsibility

Proper installation is the responsibility of the installer. StairMatch is not liable for damage, failure, or poor results caused by improper installation, use of incompatible adhesives, failure to follow manufacturer instructions, or installation in conditions not recommended for LVP products. See our installation guide for best practices.

Exclusions

• ✗Damage from improper installation or use of incompatible adhesives
• ✗Normal wear and tear from foot traffic
• ✗Damage caused by moisture, flooding, or conditions outside LVP guidelines
• ✗Color change due to UV exposure, cleaning products, or aging
• ✗Products that have been cut, modified, or installed
• ✗Damage from improper packaging removal or storage by the customer

Non-Affiliation Disclaimer

StairMatch is not affiliated with, sponsored by, or endorsed by Lifeproof, The Home Depot, Lowe's, NuCore, Smartcore, Mohawk, Stainmaster, Pergo, COREtec, Shaw, MSI, Flooret, or any other flooring manufacturer or retailer. StairMatch products are not manufactured by or in partnership with any flooring brand. Compatibility claims are based on StairMatch's own matching process and do not represent endorsement by the original flooring manufacturer.