Can I Send You My Flooring to Make a Matching Stair Nose?

When Sending a Sample Makes Sense

Most of the time, the best way to identify your flooring for a custom stair nose order is by providing the brand name, color name, and SKU. But some situations make a physical sample the better approach:

• Your flooring has no brand marking visible on the planks
• The color name on the box has been lost and cannot be determined from an online search
• The flooring was installed before you bought the home and the previous owners left no records
• The LVP is a discontinued color or private-label product with limited online documentation

How the Sample Process Works

1. Contact us first. Email order@stairmatch.com before sending anything. Describe your floor and explain why you can't identify it by brand or SKU. We'll let you know if sending a sample is the right approach.
2. Send a 6-inch minimum section. If we ask you to send a sample, send at least 6 inches of plank (a full-width section, not a sliver). The larger the sample, the better our color-matching team can work.
3. We evaluate and respond. Our team will assess whether we can match the color. Response time depends on how much detail and how many photos you send.
4. Order and production. If we can match it in-house, you'll place your order and we'll begin production. If your floor needs something we don't make in-house, we pass your project to one of our qualified manufacturers who specializes in that type of flooring, and they contact you directly with a quote.

What We Cannot Match

Very unusual or artistic LVP patterns (marble, herringbone, or heavy distressed visuals) may not be reproducible in a stair nose format. We'll tell you upfront if your color falls into this category.

Contact Information

Email: order@stairmatch.com Phone: 925-257-2685